The ACT Platform
The platform behind safer, higher-performing healthcare.
Beterra connects survey intelligence, structured improvement, leader rounding, and caregiver support in one unified platform so every insight drives measurable change.
Trusted by leading healthcare organizations
250+
Health Systems
Including clinics and retail access points
2M+
Staff Voices
Driving meaningful cultural improvement
20,000+
Healthcare Leaders
Using the platform daily
The Status Quo
More data than ever.
Less clarity than it should deliver.
Health systems collect safety surveys, quality metrics, rounding observations, and PI projects - but the data lives in silos. Survey results sit in PDFs. Improvement plans live in spreadsheets. Leaders can't see what's working.
Survey results
Exported to PDFs and shared once a year. Themes hidden in open-ended comments no one has time to read.
Improvement plans
Tracked in spreadsheets - disconnected from the survey data that prompted them in the first place.
Rounding observations
Captured on paper or in email threads. Follow-up depends entirely on individual memory.
Quality dashboards
Aggregated from multiple systems with different definitions. By the time the report is ready, the moment has passed.
Beterra connects every data point - survey, rounding, quality, improvement - in one platform so every insight drives a measurable action.
See howOne Platform. Four Pillars.
The solution: everything connected, nothing stranded.
Each pillar works independently and connects to the others - so data flows from insight to action, across every facility, without leaving the platform.
Survey Solutions
Measure culture, safety, and engagement across every dimension.
- AHRQ-aligned safety culture surveys
- AI-powered comment analysis
- National benchmark comparisons
Process Improvement
Turn every quality gap into a closed, documented improvement.
- QAPI and CMS compliance built in
- Real-time quality dashboards
- PI management across facilities
Leader Rounding
Structure every round. Close every issue. Document everything.
- HRO-aligned rounding templates
- Real-time issue capture and routing
- System-level compliance dashboards
Care for Caregivers
Protect the people behind every patient care decision.
- Second victim support programs
- Burnout monitoring and early intervention
- Peer support built on the Scott Model
Why Beterra
Stronger safety, better care, healthier teams.
Most platforms stop at the report. Beterra connects every data point to a structured action and every action to a verified outcome, across your entire health system.
AI-powered insight, not just data
AI comment analysis, predictive risk scoring, and pattern detection surface what matters before it becomes a crisis.
Closed-loop improvement
Survey findings connect directly to PI projects, rounding follow-ups, and QAPI programs. Insight never gets stranded in a report.
Regulatory confidence built in
Every workflow generates the documentation you need for CMS, Joint Commission, and board-level reporting with zero extra steps.
Built for healthcare, not adapted to it
Healthcare-native workflows, AHRQ-aligned methodology, and partnerships with over 250 health systems inform every feature.
What clients say
Trusted by quality and safety leaders.
Healthcare leaders at 250+ organizations trust Beterra to drive safety culture and quality improvement.
"Your ability to engage Sr. Leaders and visually depict safety metrics is the basis for our journey to high reliability. Your integrated approach really resonated with our CEO and leadership team. You have no idea how much I think our engagement with Beterra will help propel us forward."
"Measuring the culture of patient safety is critical to our work to eliminate patient harm and reduce readmissions. Beterra provided an easy way to survey hospital staff, increase survey responses, and provide quick results to assess areas of achievement and opportunity."
"I recommend Beterra to anyone who wants to improve their employee engagement. Their services have been exceptional - from survey administration to coaching our hospital teams on how to act on results."
"We had used the Culture of Safety Survey for a long time, but once Beterra started to provide insights and coaching to our hospital teams, we finally started to see the needle move."
How It Works
From insight to action, in one platform.
Most tools stop at the report. ACT connects every data point to a structured action and every action to a verified outcome, closing the loop every time.
Measure
Survey every voice across every unit. Structured rounding adds real-time observations between cycles.
Identify
AI risk scoring and pattern detection surface what matters - by unit, by facility, before it escalates.
Act
PI projects launch, rounding issues route to owners, and peer support triggers - all inside one platform.
Verify
Every improvement is documented, every gap is closed, and compliance evidence is current year-round.
Resources
Insights for quality and safety leaders.
CMS Patient Safety Structural Measure: What It Means for Your Hospital
An analysis of the CMS PSSM proposal and recommended steps to prepare for compliance and public reporting.
Read moreSurvey response rate
Designing Reliability That Scales
Sarasota Memorial Health Care System
Designing Reliability That Scales
How a public health system achieved an 84% safety culture survey response rate and surpassed national benchmarks across every key measure.
Read more
Actions Create Transformation: A Unified Approach to Safety, Quality, and Performance
How the ACT Platform unifies safety culture data, improvement projects, and performance analytics into one system of action.
Read more
Get Started
Change starts with a conversation.
Ready to see what structured improvement looks like for your health system? Let us show you.
4X
Faster improvement cycles
80%+
Average survey response rate
Schedule a Free Consultation
We will get back to you within one business day.